Lets talk about ...claiming at the doctor's
Save yourself a trip to a Medicare office
Do you have too much to do, but too little time to do it? Would you like to save yourself a trip to a Medicare office? If you answered yes, you’ll be happy to know that many doctors now offer on-the-spot claiming after you’ve paid your account. Claiming at the doctor’s is quick, easy, secure and convenient.
How it works
If your doctor offers on-the-spot claiming, practice staff can either lodge your claim with us through a secure internet connection or through the practice’s EFTPOS terminal using your EFTPOS card. Both claiming systems offer you the convenience of claiming your rebate at the doctor’s, after you’ve paid your account.
The internet claiming system (Medicare Online)
If your doctor uses the internet based claiming system, your rebate is paid into your nominated cheque or savings account within two to three working days. Registering your bank account details with us will make it even easier. You only have to register your bank account details once, just remember to let us know if these details change in the future.
Registering your bank account details with us means there's no need for you to give this information to practice staff each time you claim at the doctor's.
The EFTPOS claiming system (Medicare Easyclaim)
If the practice uses the EFTPOS based claiming system—using your EFTPOS card—your rebate is paid into your nominated cheque or savings account almost immediately. All you need to do is take your Medicare and EFTPOS cards with you each time you visit the doctor.
Claiming on-the-spot:
- will save you a trip to a Medicare office
- means your rebate is paid into your nominated bank account
- is a convenient way for you to claim your rebate
How to register your bank account details
Online—if you are already registered for Online Services simply logon and register your bank account details online.
If you are a new user, complete the steps to register for Online Services, wait for your logon password to arrive in the mail and then follow the steps to register your bank account details online. You can also register for Online Services next time you visit your local Medicare office and receive your password over the counter.
By phone—call 132 011 and talk to a service officer who can register your bank account details over the phone for you. Remember to have your Medicare card and bank account details (BSB, account number and account name) ready.
In person—visit your local Medicare office and talk to a service officer who can register your bank account details over the counter. Remember to take your Medicare card and bank account details (BSB, account number and account name) with you.
By mail—print an Bank account details collection form [PDF, 126Kb]
from our website or pick up a copy next time you visit your local Medicare office. The completed form can be sent to:
Medicare Australia
GPO Box 9822
in your capital city
or placed in the drop box at your local Medicare office.
Important: anyone over the age of 14 years who wants to claim their rebate by EFT, either on-the-spot from the doctor’s or at a Medicare office, needs to register their bank account details with us.
More Information
Why does Medicare Australia want my bank account details information sheet [PDF, 179Kb]
Medicare Online—the computer based claiming system using a secure internet connection.
Medicare Easyclaim—the EFTPOS based claiming system using your EFTPOS card.
Some documents on this page may require the free Adobe PDF reader.
Last updated: 20 November, 2008