Family Assistance Office
Household Stimulus Package Bonus Payments
On 3 February 2009, the Australian Government announced the Household Stimulus Package to provide widespread assistance to low and middle-income households.
The Household Stimulus Package includes one-off bonus payments for some Family Assistance recipients.
To find out more visit the Family Assistance Office’s
website.
Important changes to the Child Care Tax Rebate
To find out more visit the Child Care Tax Rebate website or call the Family Assistance Office on 13 61 50.
The Family Assistance Office
The Family Assistance Office is provided by the Australian Government through partnership arrangements between Medicare Australia, the Australian Tax Office (ATO), Centrelink, the Department of Education, Employment and Workplace Relations (DEEWR) and the Department of Families, Housing, Community Services and Indigenous Affairs (FaHCSIA).
The Family Assistance Office provides families with Family Tax Benefit Part A, Family Tax Benefit Part B, Child Care Benefit, Child Care Tax Rebate, Baby Bonus and Maternity Immunisation Allowance.
There are around 550 Family Assistance Offices across Australia, located in:
- All Medicare offices
- Centrelink customer service centres
- Tax Office shopfronts.
To find out more information about the Family Assistance Office visit: Family Assistance Office's website
When you visit your local Medicare office, you can also access Family Assistance services at the same time. You can:
- apply for the Baby Bonus payment — the FA004(p) form must be lodged within the time limits shown below
Where the child is born:- on or before 31 December 2008, within 26 weeks of the birth of the child
- on or after 1 January 2009, within 52 weeks of the birth of the child
- apply for the Family Tax Benefit (Part A), Family Tax Benefit (Part B), Child Care Benefit, Child Care Tax Rebate or Maternity Immunisation Allowance
- lodge Family Assistance forms (including claims)
- let the Family Assistance Office know about a change in income and/or circumstances
- consider 'what if' scenarios in terms of payment choices
- make an appointment to see a specialist Family Assistance Officer
- find out more about the Family Assistance Office
Or you can call 136 150 between 8am and 8pm (local time) Monday to Friday or visit the Family Assistance Office's website
Last updated: 15 April, 2009