Claims and Cover

The benefits you receive from Medicare are based on a Schedule of fees set by the Australian Government. There are a number of ways to claim from Medicare, which option you use probably will depend on how your doctor organises their payment.

• How do I claim from Medicare?
  • Bulk billing
  • Medicare offices
  • Your doctor’s practice
  • By mail (GPO Box 9822 in your capital city)
  • Telephone (1300 360 460)
  • Medicare Australia Access Points
  • Medicare two-way forms
  • Medicare Easyclaim
• Medicare two-way
• How will Medicare pay my benefit? 
  • Electronic Funds Transfer (EFT)
  • Cash
  • Cheque
• Claiming and collecting for someone else
  • Can I collect a cash benefit for someone else?
  • Do I need their Medicare card?
  • What if I have paid for the service?
  • What if the account has not been paid?
  • Can I make a claim if I have Power of Attorney?
• Grandparents and Carers
  • Can I make a claim for medical expenses incurred on behalf of the child I am caring for?
  • Do I need to have the child registered on my Medicare card to make the claim?
  • How can I claim from Medicare?
  • Do I need to have the Medicare card that the child is registered on?
  • Can I add the child to my Medicare card?
  • Can I add the child to my Medicare Safety Net registration?
• Electronic Medicare claiming
  • Will be fast, easy and convenient.
  • Lodge your Medicare claim using the EFTPOS terminal at participating doctors’ surgeries.
  • Your rebate will be paid straight into your bank account almost instantly.
  • Electronic Medicare claiming will be available in the second half of 2007.
• New Medicare and Centrelink trial
  • In some Medicare offices you can now access Centrelink seniors and carers services.
  • In some Centrelink offices you can access non-cash Medicare services.
  • This national trial in eight sites across Australia is about improving customer service and choices.

Last updated: 18 March, 2010