What's new?

March 2012

You can now email askmbs@humanservices.gov.au to have your MBS item questions answered by a specialist MBS team.

Quick reference guides about the Better Start for Children with Disability Initiative are now available for health professionals online.

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Online Technical Support Helpdesk

The Online Technical Support Section provides software vendors with a single point of contact for new business enquiries. This section can also assist software vendors if they have general enquiries about Medicare Australia products and initiatives. Further information on how Medicare Australia supports software vendors is contained in the link below.


Further Assistance:

Software Vendors: If you have enquiries relating to specific products and initiatives, please see contact details listed below.

Health Professionals and Practice Staff: If you have enquiries relating to specific products and initiatives, please contact the eBusiness Service Centre on 1800 700 199.

New Business

Contact: Online Technical Support Liaison

Phone: 1300 550 115 (Liaison)

 Email: otsliaison@medicareaustralia.gov.auEmail

Online Claiming

Contact: Online Technical Support Helpdesk

Phone: 1300 550 115

Email: onlineclaiming@medicareaustralia.gov.auEmail

PKI (Public Key Infrastructure)

Contact: Online Technical Support Helpdesk

Phone: 1300 550 115

Email: pki@medicareaustralia.gov.auEmail

ECLIPSE

Contact: Online Technical Support Helpdesk

Phone: 1300 550 115

Email: eclipse.enq@medicareaustralia.gov.auEmail

PBS Online Claiming

Contact: Online Technical Support Helpdesk

Phone: 1300 550 115

Email: pbsonline@medicareaustralia.gov.auEmail

Aged Care Online Claiming

Contact: Online Technical Support Helpdesk

Phone: 1300 550 115

Email: agedcareonline@medicareaustralia.gov.auEmail

Easyclaim

Contact: Online Technical Support Helpdesk

Phone: 1300 550 115

Email: otseasyclaim@medicareaustralia.gov.auEmail

Healthcare Identifiers

Contact: Online Technical Support Helpdesk

Phone: 1300 550 115

Email: hi.otshelpdesk@medicareaustralia.gov.auEmail

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Last updated: 2 June, 2011