Medication Management Review (MMR)
There are some delays in claims processing for a range of Medication Management Review programs. Your payment may be affected. The Department has received an increased number of claims for payment across these programs. Every effort is being made to ensure claims submitted in accordance with the monthly payment cycle are paid in the regular payment periods. To meet the increased demand and ensure claims are processed as quickly as possible, additional ad-hoc payment runs will be conducted for a further two months. We apologise for any inconvenience.
To meet current demands, payment arrangements are as follows.
- November payment run—processing to cease on 4 November, with payments appearing in bank accounts from 8 November
- November ad-hoc payment run— processing to cease on 15 November, with payments appearing in bank accounts from 20 November
- December payment run—processing to cease on 4 December, with payments appearing in bank accounts from 9 December
- December ad-hoc payment run—processing to cease on 16 December, with payments appearing in bank accounts from 19 December.
Medication Management Review (MMR) programs aim to improve the quality use of medicines and reduce adverse drug events among people using multiple medicines by helping them better understand and manage their medicines. These programs include:
- Residential Medication Management Review (RMMR)
- Home Medicines Review (HMR)
- Quality Use of Medicines (QUM)
To become a service provider of one or more MMR programs, you must agree to the MMR terms and conditions [PDF, 162Kb]and complete the MMR programs service provider application form [PDF, 290Kb].
To change your MMR program details, use the MMR Change of details form [PDF, 412Kb].
This form allows you to:
- (HMR and RMMR only) notify Medicare of new accreditation dates for existing accredited pharmacists - attach new accreditation certificate/s with form
- Add new pharmacists - attach new accreditation certificate/s with form, if necessary
- Cease existing pharmacists
- (RMMR and QUM only) Notify DHS of a change of ACF name
- (Non-Section 90 pharmacies only) change name, address and bank details
Note: Section 90 pharmacies cannot change their bank account details on this form. Refer to the Notification of bank account details for community pharmacy [PDF, 199Kb] form to this information.
If a Section 90 pharmacy changes approval number, a new MMR application form must be submitted to Medicare.
If ownership of the business entity, section 90 pharmacy or ACF changes, a new MMR application form and Service Agreement [PDF, 29Kb] must be submitted to Medicare.
To change the number of eligible places at an ACF use the QUM Change of Places [PDF, 85Kb] form (QUM service providers only).
The new number of eligible places will take effect in the next claiming quarter after a correctly completed QUM Change of places form is received.
RMMR and QUM applications must also include the relevant service agreement/s:
Community Pharmacy Agreement Officer
Pharmaceutical Benefits Branch
Department of Human Services
GPO Box 9826
ADELAIDE SA 5001
08 8274 9641*
Fax: 08 8274 9373*
8.30 am to 5.00 pm, Monday to Friday, Australian Central Standard Time (ACST).
*Call charges apply
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Last updated: 28 October, 2013