Applying for certificates
On this page
If you have not previously registered with Medicare Australia
To register as a Registered Medicare Australia Communities of Interest (CoI) Site or a Registered Medicare Australia Healthcare Professional Individual you must complete an application form and submit Evidence of Identity documents.
Healthcare Professional Individuals
If you are a Healthcare Professional Individual and you have not previously registered with Medicare Australia, please read the certificate pre-application checklist.
Once you have read the pre-application checklist please complete the Application form for a non-known Medicare Australia Healthcare Professional Individual Certificate.
Please ensure you provide the Evidence of Identity documents with your certificate application form.
Sites
If you are a site and you have not previously registered with Medicare Australia, please read the certificate pre-application checklist.
Once you have read the checklist please complete the Application form for a non-known Medicare Australia Communities of Interest (CoI) Site Certificate.
Please ensure you provide the Evidence of Identity documents with your certificate application form.
Registered Medicare Australia Providers and Registered Medicare Australia Sites that have previously registered with Medicare Australia
For Site Certificates please complete the Registered Medicare Australia Communities of Interest (CoI) Site Certificate application form.
As you have previously registered with Medicare Australia you are not required to submit Evidence of Identity documents.
For Healthcare Professional Individual Certificates please complete the Registered Medicare Australia Healthcare Professional Individual Certificate application form.
As you have previously registered with Medicare Australia you are not required to submit Evidence of Identity documents.
Renewal or Revocation of Certificates
If you wish to renew or revoke your current certificate please complete the request form [PDF, 231Kb]
and submit to us. If your details have changed since your initial registration with us, please contact the eBusiness Service Centre for assistance.
- Access and download the policies supporting the certificates
- Access and download the forms supporting the certificates
Installing certificates for use through Health Professional Online Services (HPOS)
The following installation guides have been developed to help you set up a certificate to access HPOS.
Important:
Individual certificates will provide access to the full range of HPOS information and services.
Location certificates will provide access to the Patient Verification facility only. When utilising location certificates to access HPOS each computer must have the location certificate installed
Windows XP
- If you would prefer not to enter a password each time you log on:
Installing a Location Certificate to enable access to HPOS [PDF, 550Kb] - If you would prefer to enter a password each time you log on:
Installing a Location Certificate with a password to enable access to HPOS [PDF, 594Kb]
Windows Vista
- If you would prefer not to enter a password each time you log on
Installing a Location Certificate to enable access to HPOS [PDF, 1.4Mb] - If you would prefer to enter a password each time you log on
Installing a Location Certificate with a password to enable access to HPOS [PDF, 1.6Mb]
Firefox - MAC OS
Firefox - XP or Vista
For more information
If you continue to experience problems, go to the Trouble Shooting Guide [PDF, 694Kb] or call 1800 700 199** (option 3)
Contact us
If you need help with the registration process or have any problems completing your application please contact the eBusiness Service Centre.
Telephone:
1800 700 199
Email:
ebusiness@humanservices.gov.au
Mail:
Department of Humans Services
eBusiness Services Centre
GPO BOX 9822
In your capital city
Privacy note: The information provided by you for any registration process will be used to confirm identity, issue and manage digital keys and certificates and/or register you for self-nominated business programs. We will not disclose your personal information to anyone else unless authorised or required by law.
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Last updated: 21 March, 2013