Aged Care
Important information for South Australia and Northern Territory
Commencing 2 August 2010, Medicare Australia’s processing and enquiries function for South Australian and Northern Territory will relocate to Melbourne.
These new arrangements will not impact on the service Medicare Australia provides to you. All aged care claims and forms are to continue being sent to the South Australian mailing address:
Aged Care
GPO Box 9923
ADELAIDE SA 5001
Once the mail is received in Adelaide Medicare Australia will then forward it to our Melbourne office using our overnight mail.
You can continue to use the existing 1800 195 206 number and your call will automatically be forwarded to our Melbourne team.
The contact numbers for the Melbourne Aged Care processing team are:
Ph: 1800 195 206*
Fax: 03 9605 7395
* Call charges apply from mobile or pay phones only.
Stay informed with Aged Care eNews and eNews alerts
Aged Care eNews
is a monthly eNewsletter to keep you up-to-date with:
- industry news
- developments in online claiming
- information about the Aged Care program.
eNews alerts provides you with instant alerts and notifications about the Aged Care Online Claiming website and Medicare Australia's system performance.
Subscribe now to Aged Care eNews and eNews alerts or eNews alerts only.
Read the current edition of Aged Care eNews.
Aged care payments
Medicare Australia administers more than $7 billion worth of aged care payments annually to approved providers across a range of residential, community and flexible Aged Care programs.
Medicare Australia is responsible for the processing and payment of:
- residential aged care subsidies and associated supplements for high-level and low-level residential care
- residential respite care subsidies and associated supplements for short-term high-level and low-level residential care
- community aged care package subsidies to support people with low-level complex health needs and their carers
- flexible aged care subsidies including:
- extended aged care at home subsidies to support people with high-level complex health needs and their carers
- extended aged care at home dementia subsidies to provide dementia specific support to people with high-level complex health needs and their carers
- transition care subsidies for short-term rehabilitation care to recipients after care in hospital.
Aged Care Online Claiming
Medicare Australia’s Aged Care Online Claiming is a fast and secure solution that allows you to easily transmit forms online and claim directly with Medicare Australia. For more information about online claming, go to Aged Care Online Claiming.
Feedback/enquiries
We value your feedback as it helps us to improve our service and stay in touch with your needs. Send us your feedback and enquiries by filling out the Aged Care feedback/enquiries form.
Last updated: 29 July, 2010
