Guides and Reference Materials
Online user Guide
Quick Reference Guides
The following user guides have been designed to assist you with accessing the Health Professional Online Services (HPOS) website and using the individual features within it.
- Quick Reference Guide: logging onto HPOS with a PKI individual certificate
- Quick Reference Guide: accessing ACIR via HPOS
- Quick Reference Guide: accessing Hearing Services eClaiming via HPOS
- Quick Reference Guide: adding a new Medicare practice location
- Quick Reference Guide: accessing Patient Verification via HPOS using a PKI location certificate
- Quick Reference Guide: using Patient Verification
- Quick Reference Guide: adding or removing a delegate to act on behalf of a health professional
- Quick Reference Guide: practice staff logging onto HPOS with a PKI Individual certificate
- Quick Reference Guide: practice staff selecting a health professional to act on behalf of when using a PKI individual certificate
- Quick Reference Guide: record patient consent and view patient care plan history
- Quick Reference Guide: create and manage your My Favourites menu
- Quick Reference Guide: re-open Medicare location
- Quick Reference Guide: manage banking details
- Quick Reference Guide: subscribe to receive statements electronically through your HPOS email facility
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