Healthcare Identifiers (HI) Service online user guide

 

Using your PKI individual certificate, healthcare providers, responsible officers (also known as public officers) and organisation maintenance officers (also known as organisation maintenance roles) can view Healthcare Identifier information for organisations.

Go to the HPOS homepage (www.medicareaustralia.gov.au/hpos) and logon using your PKI certificate.

 

The HPOS Terms and Conditions of Use and Access will appear. Select I agree to proceed.

If you select I decline an error message at the top of the page will read 'In order to access HPOS you need to select 'I Agree' to the Terms & Conditions'.

 

Select Healthcare Identifiers from the Main menu (on the left hand side of the page).

 

The Where are you? page will display. Choose which health care provider organisation you are currently accessing the HI Service on behalf of.

 

The HI homepage will display.

Depending on your HI roles, a combination of the following functions will be available:

Healthcare provider

• My details
• Search HI provider directory service entry for organisation
• Search HI provider directory service entry for an individual provider

Organisation Maintenance Officer (OMO)

• My organisation details
• View network map
• My OMO details
• Search HI provider directory service entry for organisation
• Search HI provider directory service entry for an individual provider
• Send the Authorised Employee Register to the HI Service through the HPOS secure email facility

Responsible Officer

• My organisation details
• View network map
• My Responsible Officer details
• Search HI provider directory service entry for organisation
• Search HI provider directory service entry for an individual provider

 

Commonly used acronyms used throughout the HI services are:

HI	Healthcare Identifier
HPI-O	Healthcare Provider Identifier – Organisation
HPI-I	Healthcare Provider Identifier – Individual
OMO	Organisation Maintenance Officer
PDS	Provider Directory Service
RO	Responsible Officer

Please refer to introductory text on each page to assist with navigating through the HI functions.