Health Professional Online Services
If you have problems logging on to HPOS, please contact the eBusiness Service Centre on 1800 700 199
New services available in HPOS
General practitioners can complete the Medical Report Disability Support Pension form and submit directly to Centrelink through HPOS.
MBS Items Online Checker allows you to check the claiming eligibility for selected MBS items. The MBS items currently available are 104, 116, 721, 723, 729, 731, 732 and 10900.
Health Professional Online Services (HPOS) offers you improved access to Medicare Australia's online services for health professionals through a single entry point.
HPOS provides access to information on your eligibility for Medicare and information necessary for the processing and payment of your claims. In addition HPOS services are in real-time.
Services available with a PKI individual certificate
The PKI individual certificate logon gives you with access to:
- Approved Pathology Collection Centre search
- Australian Childhood Immunisation Register (ACIR)
- Centrelink forms
- forms for health professionals
- General Practice Immunisation Incentive (GPII)
- General Practice Rural Incentives Program (GPRIP) and HECS reimbursement Scheme
- Healthcare Identifiers (HI) Service - excluding Individual Healthcare Identifiers (IHI) functions
- Manage existing banking details
- MBS Items Online Checker
- Medicare Services
- National Bowel Cancer Screening Program (NBCSP)
- Patient Verification
- Practice Incentives Programs (PIP)
- Prescription Shopping Information Program
- resources and education
- Secure email facility
- Track and Scale
- View patient's care plan history.
Are you an ACIR user / ACIR ancillary with PKI Individual Certificate user?
The ACIR logon, which is the second logon on the top right, will provide you with access to:
- ACIR only
Are you a Hearing Services eClaiming user?
The Hearing Services eClaiming logon, which is the third logon on the top right, will provide you with access to:
- Hearing Services eClaiming only
Are you logging on with a PKI site certificate?
The PKI site certificate logon will provide you with access to:
- Patient Verification
- Midwives Professional Indemnity Scheme (approved professional indemnity insurers)



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